This fair processing notice explains why Hannah Clinic collects information about you and how that information may be used. The health care professionals who provide you with care or treatment maintain records about your health and any treatment or care you have received previously. These records help to provide you with the best possible treatment. Health records may be electronic (patient images), on paper (personal and medical data) or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure. Records which Hannah Clinic hold about you may include the following information;
To ensure you receive the best possible treatment, your records are used to facilitate the care you receive. Information held about you may be used to help protect the health of the public. Information may be used for clinical audit to monitor the quality of the service provided and we take strict measures to ensure that individual patients cannot be identified.
We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
Every member of staff who works for Hannah Clinic has a legal obligation to keep information about you confidential. We will only ever use or pass on information about you if others involved in your care or treatment have a genuine need for it. We will not disclose your information to any third party without your permission unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on and / or in accordance with the new information sharing principle following Dame Fiona Caldicott’s information sharing review (Information to share or not to share) where “The duty to share information can be as important as the duty to protect patient confidentiality.”
This means that health and social care professionals should have the confidence to share information in the best interests of their patients within the framework set out by the Caldicott principles. They should be supported by the policies of their employers, regulators and professional bodies.
We may also have to share your information, subject to strict agreements on how it will be used, with the following organisations;
You will be informed who your data will be shared with and in some cases asked for explicit consent for this happen when this is required. We may also use external companies to process personal information, such as for archiving purposes. These companies are bound by contractual agreements to ensure information is kept confidential and secure.
You have a right under the Data Protection Act 1998 to request access to view or to obtain copies of what information the surgery holds about you and to have it amended should it be inaccurate.
In order to request this, you need to do the following:
Should you have any concerns about how your information is managed at the Hannah Clinic team, please contact the Manager. If you are still unhappy following a review by Hannah Clinic, you can then complain to the Information Commissioners Office (ICO) via their website (www.ico.gov.uk). If you are happy for your data to be extracted and used for the purposes described in this privacy notice then you do not need to do anything. If you have any concerns about how your data is shared then please contact us at Hannah Clinic.
It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for this to be amended. You have a responsibility to inform us of any changes so our records are accurate and up to date for you.
The Data Protection Act 1998 requires organisations to register a notification with the Information Commissioner to describe the purposes for which they process personal and sensitive information. This information is publicly available on the Information Commissioners Office website www.ico.org.uk
Hannah Clinic is registered with the Information Commissioners Office (ICO).
The Data Controller, responsible for keeping your information secure and confidential is: Dr Gilkar.
Should you have any concerns about how your information is managed by the Practice please contact the Practice Manager at the following address :
Little Horton Lane Medical Centre
392 Little Horton Lane
If you are still unhappy following a review by Hannah Clinic you can then complain to the Information Commissioners Office (ICO). www.ico.org.uk, firstname.lastname@example.org, telephone: 0303 123 1113 (local rate) or 01625 545 745.
Published 8th May 2018
Emma Ryan – Practice Manager